Messages from local folder seem to be deleted - help

New user - I recently moved thousands of messages from my inbox to a local folder. At some point, Thunderbird asked me to compact folders and I said yes. I noticed today … (ვრცლად)

New user - I recently moved thousands of messages from my inbox to a local folder.

At some point, Thunderbird asked me to compact folders and I said yes. I noticed today that I am now missing about 13 years worth of messages from my local inbox folder.

Since I moved them, it deleted the messages out of the original inbox (I also logged into that account via the web and they are not located in the trash on the server either). There are now only a handful of messages there.

Does compacting mean that messages are deleted? Everything else I read said specifically that it would NOT delete messages. Any tips on how I can recover some really important messages? (It deleted about 13 years worth of messages from early May 2026 back to mid-2013, so there are recent messages in there I really need!).

Steps already taken: I tried using "repair folder" and that did not work. I do not have any automatic filters set up. I tried locating my Profile, and moved the "msf" files to my recycling bin, as I read that deleting the msf file would rebuild the index and display emails that had disappeared. Nothing changed. This was new for me so perhaps I did something wrong? I haven't emptied the recycling bin yet so the files are easily retrievable if necessary.

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Problem displaying unified folders: I don't see all the accounts. help"!

Hi, I've been using Thunderbird latest version for a few days. Too much I have a problem that is bothering me. I have 20 accounts and if I choose Unified Folders, on the … (ვრცლად)

Hi, I've been using Thunderbird latest version for a few days. Too much I have a problem that is bothering me. I have 20 accounts and if I choose Unified Folders, on the six of Tunderbird I see only a part of the Accounts and precisely 14. To solve my problem I also used the "Unified Folder Debugging" add-on but it didn't solve the problem. Why do I have this problem? I would like to use Unified Folders but I can't do it because I don't have any Accounts. Thanks for some info.

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Can't connect to server / Authentication error

I have 3 different hotmail accounts. And tried to set them up in a newly installed thunderbird app on windows (10,sorry not up to date). In the beginning I had 2 out of 3… (ვრცლად)

I have 3 different hotmail accounts. And tried to set them up in a newly installed thunderbird app on windows (10,sorry not up to date). In the beginning I had 2 out of 3 working, but the last one is my business account and it didn't connect. I tried many different ways to get it working, and now only the 1st one is still connecting correctly. The second one also doesn't connect anymore and is giving me the: "The connection was refused when attempting to contact localhost." or Authentication error: Unable to log in at server. Probably wrong configuration, username or password.

I know for sure password and username are correct. I have added thunderbird to exceptions in firewall. I also tried turning the firewall off. no changes. I have no idea where it got so messy but can someone guide me in this? Most of it I do not understand so it is obvious I made mistakes.

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After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers.

After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers. Symptoms: Both IMAP and SMTP stopped working at the same time Web… (ვრცლად)

After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers.

Symptoms:

  • Both IMAP and SMTP stopped working at the same time
  • Webmail works normally
  • Multiple mail accounts are affected
  • Thunderbird times out when connecting to the servers
  • The issue started immediately after updating to Thunderbird 150.0.2

Settings tested:

  • IMAP: imap.lolipop.jp / Port 993 / SSL-TLS / Normal password
  • SMTP: smtp.lolipop.jp / Port 465 SSL-TLS and Port 587 STARTTLS
  • Tried Thunderbird Safe Mode
  • Tried reinstalling Thunderbird
  • Tried disabling Norton security/firewall temporarily
  • Same issue persists

Could this be a known issue with Thunderbird 150.0.2? If so, is there any workaround or planned fix?

Thank you.

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Not accessing my mail server

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked al… (ვრცლად)

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked all my setting with Spectrum and all looks good, but won't connect.

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changing imap protocol to pop3 default protocol to download mail does not use pop3

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from ima… (ვრცლად)

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from imap to pop3. But the change does not take effect. Tbird still accesses the server using the imap protocol.

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won't send

Thunderbird won't connect to outgoing server, so email won't send.

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Need urgent help setting up problematic IMAP account Please?

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – V… (ვრცლად)

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – VERY frustrating as this works fine on her old laptop. Thunderbird setup now appears to have an extra (4th) field required when setting up the account: Usually, its just name, email address and password. I see there’s now an extra box titled ‘Your Login’ being required for auto login. I have no idea what this field should be set to. Also, when I attempt to do a manual setup for the account, the port numbers and server names shown on the internet are completely different to those used on auto, and still get rejected. Doesn’t help that MS trying (and succeeding) to confuse us with all this “Outlook vs Outlook Classic vs Outlook.com”. My wife is unable to continue her work until I get this sorted:-( PLEEEAAASE can someone help me setup this xxxxxxx@outlook.com email account in Thunderbird as an IMAP account?

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I keep getting an Authentication Required window after deleting an account and making sure that password is not among the saved passwords, there are no traces of the website or the account. How can I fix it?

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up wit… (ვრცლად)

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up with this message:

Authentication Required - Mozilla Thunderbird https://ha1012.raiolanetworks.es is requesting your username and password. (and the account I had before deleting it)

How can I stop that window from appearing again?

Thanks!

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unable to send or recieve emails from roadrunner

I have seen this problem with roadrunner listed in the forum but my situation is a bit different. Neither my wife or I can send or receive roadrunner emails with differen… (ვრცლად)

I have seen this problem with roadrunner listed in the forum but my situation is a bit different. Neither my wife or I can send or receive roadrunner emails with different machines. She uses a Mac (sonoma 14.8.7), up to date, I use Linux Mint ver 22. We also have iPhones and iPads. none of these units send or receive emails for the last 24 hrs but all worked just fine before. Spectrum says it our problem not theirs. The tech person at Spectrum said they partner with Thunderbird but they did not know of any changes made.

I have changed passwords used different routers and anything I can think of to connect but the devices now all time out when trying to connect.

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How can I dupicate email accounts and folders on multiple CPUs using TB

I have one desktop using LINUX MINT with its issues. using Thunderbird mail program. I also have a DELL laptop WIN 11 using Thunderbird. Is it possible to sync the two (2… (ვრცლად)

I have one desktop using LINUX MINT with its issues. using Thunderbird mail program. I also have a DELL laptop WIN 11 using Thunderbird.

Is it possible to sync the two (2) accounts to save emails on bothe CPUs?

Regards,

Christopher

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Attempting to install Thunderbird on an additional desktop using same address as my original computer has.

Attempting to install Thunderbird on an additional desktop using same address as my original computer has. That was my question: Lin answered: Please quote any and all er… (ვრცლად)

Attempting to install Thunderbird on an additional desktop using same address as my original computer has. That was my question:

Lin answered: Please quote any and all error messages you see, in full, verbatim. Screen shots would be OK.

Who is your email provider?

Have you compared all account settings, not just the email and password?

Here's my answer to those questions: "Authentication error" "probably wrong configuration, username or password."

My email provider is MTA (Matanuska Telephone Association) Yes, I currently use Thunderbird in my other desk top and it works fine.

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Help setting up first email account (protonmail.com)

Help setting up first email account (protonmail.com) Keep getting: "unable to login at server, ether config, or credentials" error. … (ვრცლად)

Help setting up first email account (protonmail.com) Keep getting: "unable to login at server, ether config, or credentials" error.

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How to manually connect thunderbird to my email service provider: smartmail.buz.net

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.b… (ვრცლად)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.

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RE-block remote content for individual message

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow … (ვრცლად)

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow bar with "options" disappears after you allow the remote content for that message. (Whoopsy! Changed my mind! Let's say I don't want the remote content to transmit that I opened the message a second time when I do so.)

Mail Content > Exceptions does not help in this case, since I allowed the remote content from a specific message, rather than allowing a wider permission, such as allowing remote content from a particular email address or website. Copying the message link into Mail Content > Exceptions (as suggested in an old post) doesn't work, either.

So it seems I am now stuck having remote content active each time I need to open that message?

Windows 11 Thunderbird = current at the time of this writing. (150.0.2 64bit)

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